Tenant Information

ACHL can provide you with information on the following topics:

• Your rights
• Membership
• Confidentiality & privacy
• Participating in ACH
• Appealing decisions
• Assessing your rent
• Paying your rent
• Paying at the bank
• Having difficulties in paying your rent?
• Reporting Repairs & Maintenance
• Waiting for repairs
• Emergency repairs (same day)
• Urgent repairs (24 hours)
• Routine repairs (21 days)

For more information

Please refer to: information for tenants booklet(PDF)